Natalie Smith
Office Manager

Frequently compared to a swan, Natalie is calm at all times and smooths the way for clients and colleagues alike, despite dealing with a multitude of questions at any one time.

Natalie is the friendly voice and first port of call for anyone contacting Farrow Accounting. She and Niall work together at the start of a new client relationship, clarifying which services a client wants us to provide and what they want to do themselves. (We encourage clients to do as much or as little as they like).

Natalie is the Queen of our new Online Portal, which she helps all new clients to navigate. Once registered, a client can access their information via the Portal at any time of day or night, including their next accounts and tax deadlines. At a time when cyber fraud is on the increase we are delighted to have found a safe solution to sharing documents with our clients.

We think jumping out of a plane puts Natalie in a league of her own. A keen traveller and an English Literature graduate, we’ve now got geography and books covered for our pub quiz team.

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